Work Experience
Sr. Application Trainer / Sr. Instructional Designer
Novella Clinical
Feb 2009 - Present
Provide various training and support services ranging from eLearning development, instructor led training, in-application support development, and system solution consultation to both internal and external customers.
Key Contributions:
- Created training
- Lead optimization initiatives
- Responsible for $975,000 cost savings by rolling out WalkMe
Training Specialist
INC Research
Nov 2006 - Jan 2009
Responsible for training and support services ranging from eLearning development, instructor led training, and system solution consultation to both internal customers.
Key Contributions:
- Optimized New Hire Orientation training
- Implemented first eLearning courses
- Developed and maintained department sharepoint site
Education
Dowling College
Jan 1994
Major in Secondary Education with a concentration in the Social Sciences
Honors: Cum Laude
Dean's List: Overall GPA 3.75
Certifications
WalkMe Builder
Aug 2017
Proven capabilities in thoughtful design, logical workflow and the use of JQuery
MCSE
Aug 1998
Microsoft Certified Systems Engineer NT 4.0